[RASMB] XL-I Diagnostic 61 Error: Drive Malfunction

[Toth IV, Ronald T]

Thank you all for your advice and tips! I really appreciate it.

Fortunately the machine was able to be serviced much more quickly than we thought. My experience was very similar to yours, Antje, where no matter what we did we couldn't clear the error, not after waiting nor after forcing another error by unplugging the white jumper on the back.

Luckily the tech was able to fix it without replacing the board, which would have taken a while to order I imagine. I'm not sure exactly what he did but so far so good!

Thanks again!
- Ronald Toth

Post Doctoral Researcher
Macromolecule and Vaccine Stabilization Center
University of Kansas
________________________________
From: Antje Voelkel [Antje.Voelkel at mpikg.mpg.de]
Sent: Wednesday, March 26, 2014 12:29 PM
To: Toth IV, Ronald T; rasmb at rasmb.org
Subject: RE: XL-I Diagnostic 61 Error: Drive Malfunction

Dear Toth,
I had this error last week and the service replaced two of the eproms as John said. Also in my case the error could not be cleared. The change of the parts was done in one hour with testing by the technician. I was happy that not the whole board had to be changed...

Best regards
Antje
________________________________
From: rasmb-bounces at list.rasmb.org [rasmb-bounces at list.rasmb.org] on behalf of Toth IV, Ronald T [Toth.Ronald at ku.edu]
Sent: 21 March 2014 21:29
To: rasmb at rasmb.org
Subject: [RASMB] XL-I Diagnostic 61 Error: Drive Malfunction

Hello members!

I was wondering if any of you have experience with the Diag 61: Drive malfunction error on the XL-I. Beckman says it will take a month to get an engineer out and I'm wondering if it's something I could resolve myself, as we have samples that need to be run.

The error displayed on the machine is as follows:
Diag 61: Drive malfunction. Door will remain closed for one hour

>From what I've gathered so far, this may be a failure of the machine to sense the rotor, and it wants to wait an hour because of the danger that the rotor may still be coasting in the vacuum. However, even after several hours the error message will still not clear and allow the door to be opened.

After turning off the machine and releasing the vacuum and the door manually, I have seen that the rotor is not still spinning, however even after returning the vacuum screw to its original position and turning the machine back on with the rotor in the chamber, the error will not clear.

The relevant log files are as follows, thank you all in advance for any advice or tips you may have!

005637 SCAN Requesting new rotor scan
005638 SCAN scan 657 started
005638 FILE Updating cell1abs.log
090321 COM Could not write to com port.
090321 COM Break condition
090548 SCAN scan 657 stopped

- Ronald Toth

Post Doctoral Researcher
Macromolecule and Vaccine Stabilization Center
University of Kansas
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