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<div style="direction: ltr;font-family: Tahoma;color: #000000;font-size: 10pt;">Thank you all for your advice and tips! I really appreciate it.
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<div>Fortunately the machine was able to be serviced much more quickly than we thought. My experience was very similar to yours, Antje, where no matter what we did we couldn't clear the error, not after waiting nor after forcing another error by unplugging
the white jumper on the back. </div>
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<div>Luckily the tech was able to fix it without replacing the board, which would have taken a while to order I imagine. I'm not sure exactly what he did but so far so good!</div>
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<div>Thanks again!
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<div style="margin:0px"><font face="Times New Roman,serif" size="3"><span style="font-size:12pt"><font face="Tahoma,sans-serif" size="2"><span style="font-size:10pt">- Ronald Toth</span></font></span></font></div>
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<div style="margin:0px"><font face="Times New Roman,serif" size="3"><span style="font-size:12pt"><font face="Tahoma,sans-serif" size="2"><span style="font-size:10pt">Post Doctoral Researcher</span></font></span></font></div>
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<div style="margin:0px"><font face="Times New Roman,serif" size="3"><span style="font-size:12pt"><font face="Tahoma,sans-serif" size="2"><span style="font-size:10pt">Macromolecule and Vaccine Stabilization Center</span></font></span></font></div>
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<div style="margin:0px"><font face="Times New Roman,serif" size="3"><span style="font-size:12pt"><font face="Tahoma,sans-serif" size="2"><span style="font-size:10pt">University of Kansas</span></font></span></font></div>
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<div id="divRpF279547" style="direction: ltr;"><font face="Tahoma" size="2" color="#000000"><b>From:</b> Antje Voelkel [Antje.Voelkel@mpikg.mpg.de]<br>
<b>Sent:</b> Wednesday, March 26, 2014 12:29 PM<br>
<b>To:</b> Toth IV, Ronald T; rasmb@rasmb.org<br>
<b>Subject:</b> RE: XL-I Diagnostic 61 Error: Drive Malfunction<br>
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<div style="direction:ltr; font-family:Tahoma; color:#000000; font-size:10pt">Dear Toth,<br>
I had this error last week and the service replaced two of the eproms as John said. Also in my case the error could not be cleared. The change of the parts was done in one hour with testing by the technician. I was happy that not the whole board had to be changed...<br>
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Best regards<br>
Antje<br>
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<div id="divRpF104738" style="direction:ltr"><font color="#000000" face="Tahoma" size="2"><b>From:</b> rasmb-bounces@list.rasmb.org [rasmb-bounces@list.rasmb.org] on behalf of Toth IV, Ronald T [Toth.Ronald@ku.edu]<br>
<b>Sent:</b> 21 March 2014 21:29<br>
<b>To:</b> rasmb@rasmb.org<br>
<b>Subject:</b> [RASMB] XL-I Diagnostic 61 Error: Drive Malfunction<br>
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<div style="direction:ltr; font-family:Tahoma; color:#000000; font-size:10pt">Hello members!
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<div>I was wondering if any of you have experience with the Diag 61: Drive malfunction error on the XL-I. Beckman says it will take a month to get an engineer out and I'm wondering if it's something I could resolve myself, as we have samples that need to be
run.</div>
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<div>The error displayed on the machine is as follows:</div>
<div><span style="color:rgb(34,34,34); font-family:arial,sans-serif; background-color:rgb(255,255,255)">Diag 61: Drive malfunction. Door will remain closed for one hour</span></div>
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<div><font color="#222222" face="arial, sans-serif">From what I've gathered so far, this may be a failure of the machine to sense the rotor, and it wants to wait an hour because of the danger that the rotor may still be coasting in the vacuum. However, even
after several hours the error message will still not clear and allow the door to be opened.</font></div>
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<div><font color="#222222" face="arial, sans-serif">After turning off the machine and releasing the vacuum and the door manually, I have seen that the rotor is not still spinning, however even after returning the vacuum screw to its original position and turning
the machine back on with the rotor in the chamber, the error will not clear.</font></div>
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<div><font color="#222222" face="arial, sans-serif">The relevant log files are as follows, thank you all in advance for any advice or tips you may have!</font></div>
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<div style="color:rgb(34,34,34); font-family:arial,sans-serif; background-color:rgb(255,255,255)">
005637 SCAN Requesting new rotor scan</div>
<div style="color:rgb(34,34,34); font-family:arial,sans-serif; background-color:rgb(255,255,255)">
005638 SCAN scan 657 started</div>
<div style="color:rgb(34,34,34); font-family:arial,sans-serif; background-color:rgb(255,255,255)">
005638 FILE Updating cell1abs.log</div>
<div style="color:rgb(34,34,34); font-family:arial,sans-serif; background-color:rgb(255,255,255)">
090321 COM Could not write to com port.</div>
<div style="color:rgb(34,34,34); font-family:arial,sans-serif; background-color:rgb(255,255,255)">
090321 COM Break condition</div>
<div style="color:rgb(34,34,34); font-family:arial,sans-serif; background-color:rgb(255,255,255)">
090548 SCAN scan 657 stopped</div>
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<div style="margin:0px"><font face="Times New Roman,serif" size="3"><span style="font-size:12pt"><font face="Tahoma,sans-serif" size="2"><span style="font-size:10pt">- Ronald Toth</span></font></span></font></div>
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<div><font face="Times New Roman" size="2"><span style="font-size:16px">
<div style="margin:0px"><font face="Times New Roman,serif" size="3"><span style="font-size:12pt"><font face="Tahoma,sans-serif" size="2"><span style="font-size:10pt">Post Doctoral Researcher</span></font></span></font></div>
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<div><font face="Times New Roman" size="2"><span style="font-size:16px">
<div style="margin:0px"><font face="Times New Roman,serif" size="3"><span style="font-size:12pt"><font face="Tahoma,sans-serif" size="2"><span style="font-size:10pt">Macromolecule and Vaccine Stabilization Center</span></font></span></font></div>
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<div><font face="Times New Roman" size="2"><span style="font-size:16px">
<div style="margin:0px"><font face="Times New Roman,serif" size="3"><span style="font-size:12pt"><font face="Tahoma,sans-serif" size="2"><span style="font-size:10pt">University of Kansas</span></font></span></font></div>
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