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<div style="direction: ltr;font-family: Tahoma;color: #000000;font-size: 10pt;">Hi Dr. Veprintsev,
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<div>We had a drive malfunction error on our machine not too long ago. It was accompanied by looping error messages as you describe, and also would lock the door out, requiring us to take off the panels and loosen the vacuum manually to retrieve samples.</div>
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<div>There are several things you could try, but in our case we needed our tech to visit to fully resolve the issue. There's a component called the "Eproms" that could be the culprit, so they wouldn't necessarily need to replace the whole board. I've heard
the error can happen if the oil level is low as well. I was also directed to search the archives for a post with the phrase "dope slap," it involves unplugging some wires in the back to clear the error messages, but I can't seem to locate the post at the moment.
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<div style="margin:0px"><font face="Times New Roman,serif" size="3"><span style="font-size:12pt"><font face="Tahoma,sans-serif" size="2"><span style="font-size:10pt">Post Doctoral Researcher</span></font></span></font></div>
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<div style="margin:0px"><font face="Times New Roman,serif" size="3"><span style="font-size:12pt"><font face="Tahoma,sans-serif" size="2"><span style="font-size:10pt">Macromolecule and Vaccine Stabilization Center</span></font></span></font></div>
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<div style="margin:0px"><font face="Times New Roman,serif" size="3"><span style="font-size:12pt"><font face="Tahoma,sans-serif" size="2"><span style="font-size:10pt">University of Kansas</span></font></span></font></div>
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<div id="divRpF373235" style="direction: ltr;"><font face="Tahoma" size="2" color="#000000"><b>From:</b> RASMB [rasmb-bounces@list.rasmb.org] on behalf of Dmitry Veprintsev [dmitry.veprintsev@psi.ch]<br>
<b>Sent:</b> Tuesday, July 01, 2014 3:52 PM<br>
<b>To:</b> rasmb@list.rasmb.org<br>
<b>Subject:</b> [RASMB] Fwd: endless error messages<br>
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<div dir="ltr">Dear All,
<div>I was wondering if some of you have already experienced the endless error messages and hopefully found a cure to the problem. Our instrument functions for several runs after the repair which involves computer boards replacement or reset. After that it
comes up with an error message (drive malfunction is the most common, but several others are also present), and shuts itself off, possible as a consequence of too many error messages in the log. </div>
<div>Is it a buggy firmware version or something more serious? </div>
<div>Nearly every board has been replaced, and the power supply has also been looked into. </div>
<div>Any suggestions are welcome as the level of desperation is raising exponentially :)</div>
<div>best regards, Dmitry</div>
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-- <br>
Dr. Dmitry Veprintsev<br>
Group Leader<br>
Conformational Dynamics of GPCRs<br>
Laboratory of Biomolecular Research, OFLC/103<br>
Paul Scherrer Institut<br>
5232 Villigen PSI<br>
Switzerland<br>
<a href="mailto:dmitry.veprintsev@psi.ch" target="_blank">dmitry.veprintsev@psi.ch</a><br>
Tel +41 (0) 56 310 5246; Fax +41 (0)56 310 5288<br>
Secretary Mrs. Stefanie Whale +41 (0)56 310 4252 <a href="mailto:stefanie.whale@psi.ch" target="_blank">
stefanie.whale@psi.ch</a><br>
<a href="http://www.psi.ch/~veprintsev_d" target="_blank">http://www.psi.ch/~veprintsev_d</a>
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