[RASMB] Windows XP - unsupported from April 2014

[Laue, Thomas]

Hi all-
I will strongly second Glen's e-mail.
Going from XP to either Win 7 or 8 can be a nightmare due to changes in hardware drivers, changes to how threading is done and changes in how the operating system handles user access control.
Microsoft's stopping support on Win XP, while not a surprise, is a huge problem. A majority of instruments run on XP (95% of ATMs use it), and everyone is floundering with how to handle the problem.
Best to all-
Tom

________________________________
From: rasmb-bounces at list.rasmb.org [rasmb-bounces at list.rasmb.org] on behalf of Glen Ramsay [glen at avivbiomedical.com]
Sent: Thursday, April 03, 2014 3:34 PM
To: Perkins, Stephen; rasmb at list.rasmb.org
Subject: Re: [RASMB] Windows XP - unsupported from April 2014

Dear RASMB Folks:

Experience is proving that updating to Windows 7 is more complicated than desired.  Although the Windows updater may run, or the Windows System 7 Update Advisor<http://www.microsoft.com/en-us/download/details.aspx?id=20> may say an update is possible, the needs of the analog-to-digit (A/D) boards inside the computer may exceed what Windows checks for.  Therefore, there could be problems after the Windows 7 update.

The A/D board manufacturer suggests using computers that have approved by the computer manufacturer for Windows 7.  Anything less than this may not work.  The computer model can be obtained from a label on the chassis, or from a screen display during the boot-up.  Searching the computer manufacturer's web site for that model will show the drivers and other software support.  If Windows 7 is not listed, then the ability to support the updated A/D drivers is in doubt.

If an update is not possible, then the options are to continue churning on with Windows XP, or replacing the computer.  Please, do not try "upgrading" with a used computer: this approach is prone to inheriting the problems from another time.

Aviv's policy is to try to support our products for as long as possible.  Unfortunately, events beyond our control may age-out older technology.  If you have any questions, or need help, then please feel free to contact us.

Sincerely,
Glen


At 08:50 AM 3/19/2014, Perkins, Stephen wrote:

Dear RASMB-ers

In my institution, we have been emailed by our central IT Department about the termination of Windows XP support from April 2014. Apparently if we are to continue with Windows XP on our AUC machines, we have to register these networked Windows XP machines with our central IT. Understandably, we are being advised by our IT to migrate to Windows 7 if possible.

We have emailed Beckman-Coulter several times. We have not been successful so far in finding out whether we can upgrade our PC’s on our two XL-I machines to Windows 7, although the inquiry is with the Beckman engineers. Does anyone know whether this is possible, yet leave our AUC machines operational?

A Chief Engineer from Beckman USA did however point out that Beckman has enough Win XP licences to cover itself for the next five years. So they will support Win XP software.

For the FDS, Glen Ramsay has already confirmed that we can upgrade to 32-bit Windows 7 on the AVIV-provided PC.

Thoughts will be most welcome

All the best to everyone – we really enjoyed the Tokyo meeting – especially that late-night bar at sea level!

Steve Perkins and Jayesh Gor
_______________________________________________

   Glen Ramsay, Ph.D.
   Chief Scientist
   Aviv Biomedical, Inc.
   750 Vassar Avenue, Suite #2
   Lakewood, NJ 08701
   (732) 370-1300, Ext. 25
   (732) 370-1303, FAX
   glen at avivbiomedical.com
   www.avivbiomedical.com
<http://www.avivbiomedical.com/>   Skype: GlenAtAviv

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