[RASMB] raptor problems 'resolved' sort of...

[Michael Bovee]

>Hi Michael.
>We purchase a new AUC  in August 2000. We have more problems than most
>people - even beckman- could ever imagine with the computers, software ,
>and the AUC.

Thanks for the reply, Kathryn.  I'm slowly getting all the facts on 
our 'case', and John Philo's input made clear what a tweaky and 
tenuous fit is involved in getting the hardware and software to 
cooperate.  First off, all I thought was necessary was just to put a 
new high capacity HD in the old W95 computer. We even had it 
networked with nary a problem. Guess we didn't know how good we had 
it.  But recently our Beckman rep _supposedly_ told us we SHOULD get 
a newer computer and put W98 on it! This is where the debate gets 
hot.  But our rep will be here tomorrow and I guess we'll get the 
whole story together, agree on the best solution, and then everyone 
can be happy again  :0)

For now, we are redoing the 'old' setup but with more HD capacity and 
should be back in business soon.

Kind Regards,
Michael